01
Introduction
Jati Wealth ("we", "us", "our") is committed to protecting the privacy of every individual who engages with our services or visits our website. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and handle your information responsibly.
This policy applies to all personal data collected through our website, contact forms, programme enrolments, and direct correspondence. By using our services or submitting your details, you acknowledge this policy.
02
Data We Collect
We collect only what is reasonably necessary to deliver our services and respond to enquiries.
Information You Provide Directly
- Full name and preferred contact name
- Email address and phone number
- Enquiry content submitted through contact forms
- Financial context shared during programme sessions (treated with strict confidentiality)
- Payment transaction references (we do not store card details)
Information Collected Automatically
- Browser type and operating system
- Pages visited and time spent on site
- IP address and general geographic location
- Referring website or search engine
Legal Basis for Processing
- Consent — when you submit a form or agree to communications
- Contractual necessity — to fulfil programme enrolment and delivery
- Legitimate interest — to improve our services and respond to enquiries
Data Retention
Enquiry records are retained for up to 12 months. Programme records, including session notes and materials, are retained for up to 3 years after the programme concludes, or as required by Malaysian tax and financial regulations. You may request earlier deletion (see Section 7).
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How We Use Your Data
- To respond to your enquiries and schedule consultations
- To deliver the programme or workshop you have enrolled in
- To send relevant programme materials, reminders, and follow-up communications
- To process payments securely through third-party payment processors
- To improve our website experience through anonymised analytics
- To send occasional service updates — only with your explicit consent
- To meet our legal obligations under Malaysian law
We do not sell, rent, or trade your personal data to third parties for marketing purposes. Data may be shared with service providers (e.g., payment processors, email platforms) strictly to support programme delivery, and only under data processing agreements.
04
Data Protection Measures
Encryption
All data transmitted through our website is protected via HTTPS/TLS encryption.
Access Controls
Only authorised staff with a specific need can access personally identifiable information.
Secure Storage
Client data is stored on password-protected systems with regular security reviews.
Breach Notification
In the event of a data breach, affected individuals will be notified promptly and in accordance with PDPA requirements.
05
Cookies
Our website uses cookies to support basic functionality and understand how visitors use our pages. We use essential session cookies, analytics cookies (if consented), and preference cookies to remember your choices.
You can manage or withdraw cookie consent at any time through our Cookie Policy page, which also provides detailed information on each category of cookie we use.
06
Third-Party Links
Our website may contain links to external resources, financial tools, or regulatory websites. These links are provided for reference only. Jati Wealth is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any site you visit.
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Your Rights
Under the Malaysian Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data where it is no longer necessary for the original purpose or where consent is withdrawn, subject to legal retention requirements.
Withdraw consent for marketing communications or non-essential data processing at any time without affecting prior lawful processing.
Object to processing based on legitimate interest, or to direct marketing.
To exercise any of these rights, write to us at privacy@jatiwealte. We aim to respond within 14 working days. If you believe your rights have not been adequately addressed, you may contact the Department of Personal Data Protection Malaysia (JPDP).
08
Children's Privacy
Our services are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe a minor has submitted data through our website, please contact us at privacy@jatiwealte and we will remove the information promptly.
09
Policy Updates
We review this Privacy Policy periodically. When material changes are made, we will update the "Last Updated" date at the top of this page. Continued use of our website or services following notification of changes constitutes acceptance of the revised policy. Significant changes affecting how we handle your data will be communicated via email where possible.
10
Contact Us
For any questions about this Privacy Policy or how your personal data is handled, please reach out to our designated privacy contact:
Data Controller: Jati Wealth | Jurisdiction: Malaysia (PDPA 2010)